Privacy Policy – 48 Park Online Gaming Philippines

1Introduction

This Privacy Policy applies to 48 park and describes how personal information is collected, used, stored, and shared when you access or use the platform — whether through a web browser or the 48 park mobile app. It applies to all registered players and to visitors who browse the platform without an account.

By registering an account or continuing to use 48 park, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle personal data, you should not create an account or use the platform.

This policy applies to players across the Philippines, including those accessing the platform from Manila, Cebu, Davao, Quezon City, and other locations nationwide.

2Information We Collect

48 park collects personal information through different points of interaction with the platform. The types of information we collect include:

We do not intentionally collect sensitive personal information beyond what is required for identity verification (such as government ID) and do not collect payment card numbers directly — transaction amounts and references are logged, not card or full account details.

3How We Use Your Information

Personal information collected by 48 park is used for the following purposes:

• Account creation and management — to set up, verify, and maintain your registered account on the platform.
• Identity verification (KYC) — to comply with age verification requirements and confirm that all players are 21 years of age or older.
• Processing transactions — to handle deposits and withdrawals in Philippine Peso, and to maintain accurate transaction records.
• Platform operation and security — to detect and prevent fraud, unauthorised access, and account abuse.
• Responsible gaming — to monitor activity patterns and facilitate access to responsible gaming tools where relevant.
• Customer support — to respond to your queries, complaints, and account requests effectively.
• Platform improvement — to analyse usage patterns and improve the platform experience for Filipino players.
• Communications — to send account-related notifications, including security alerts, transaction confirmations, and important policy updates. Marketing communications are only sent where you have opted in.

4Legal Basis for Processing

48 park processes your personal data on the following legal grounds:

• Contractual necessity — processing is required to perform the services set out in our Terms and Conditions, including operating your account and processing transactions.
• Legal obligation — certain data must be collected and retained to comply with applicable laws, including age verification and anti-money laundering requirements.
• Legitimate interests — we process some data to operate and improve the platform, detect fraud, and ensure account security, where these interests are not overridden by your privacy rights.
• Consent — where you have provided specific consent, such as opting in to receive promotional communications. You may withdraw consent at any time.

5Sharing Your Information

48 park does not sell your personal data. We share it only in the following limited circumstances:

• Payment processors — to facilitate deposits and withdrawals via Philippine bank transfer and local e-wallet services. These providers receive only the data needed to process the specific transaction.
• Identity verification providers — to validate government-issued documents submitted during KYC as required for account verification.
• Technology and hosting providers — companies that provide platform infrastructure, security, and analytics tools operate under strict data processing agreements.
• Legal and regulatory bodies — when required by law, court order, or lawful authority, we may disclose information to the relevant authorities.

All third-party service providers who access personal data on our behalf are required to handle it in accordance with applicable data protection standards and are not permitted to use it for their own purposes.

6Data Retention

We retain personal data for as long as your account is active and for a reasonable period thereafter, in line with legal and regulatory obligations. Specific retention timelines include:

• Account and identity information is retained for the duration of the account relationship and for a defined period after account closure to meet legal requirements.
• Transaction records are retained for the period required under applicable financial recordkeeping obligations.
• Technical and usage logs are retained for shorter periods relevant to security monitoring and platform performance analysis.
• Support communications are retained for as long as is necessary to resolve the relevant matter and for a reasonable period afterwards.

Where data is no longer required for the purposes for which it was collected and no legal obligation requires its retention, it is securely deleted or anonymised.

7Security Measures

Protecting your personal data is a priority for 48 park. The security measures in place include:

• SSL encryption — all data transmitted between your device and the 48 park platform is encrypted using industry-standard SSL/TLS protocols.
• OTP verification — account login and sensitive account actions require one-time password confirmation to your registered mobile number.
• Access controls — internal access to player data is restricted to personnel with a legitimate operational need and is logged.
• Fraud monitoring — automated systems monitor for unusual activity patterns that may indicate unauthorised access or account compromise.

While we implement robust security measures, no system is completely immune to risk. You also play a role in keeping your account secure — never share your password, and contact support immediately if you suspect unauthorised access.

8Cookies and Tracking Technologies

48 park uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small files placed on your device when you visit the platform. They serve several functions:

• Essential cookies — required for the platform to function, including maintaining your login session and security state.
• Analytics cookies — help us understand how players use the platform so we can improve navigation, performance, and features.
• Preference cookies — remember settings and preferences you have applied during previous sessions.

Most browsers allow you to control or disable cookies through browser settings. Disabling essential cookies may affect your ability to use the platform normally. Analytics and preference cookies can generally be disabled without impacting core functionality.

9Your Rights Regarding Personal Data

As a registered player, you have the following rights with respect to the personal data we hold about you:

• Right to access — you may request a copy of the personal data we hold about you.
• Right to correction — you may request that inaccurate or incomplete data be corrected. Some basic information can be updated directly in your account settings.
• Right to deletion — you may request the deletion of your personal data, subject to our legal and regulatory obligations to retain certain records.
• Right to restrict processing — in certain circumstances you may ask us to limit how we use your data while a dispute or query is being resolved.
• Right to object — you may object to processing based on legitimate interests, including direct marketing. Where you object to marketing, we will stop immediately.
• Right to data portability — where technically feasible, you may request your data in a structured, commonly used format.

To exercise any of these rights, contact the 48 park support team at [email protected]. We will respond within a reasonable timeframe and may need to verify your identity before processing the request.

10Children and Minors

48 park is strictly an adults-only platform. Players must be 21 years of age or older to register and use any service on the platform. We do not knowingly collect personal data from individuals under 21.

If we become aware that personal data has been collected from a person under 21, the associated account will be closed and the data deleted. If you believe a minor has registered on the platform, please contact support immediately at [email protected].

11Changes to This Privacy Policy

48 park may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When updates are made, the revised policy will be published on this page with an updated effective date at the top.

We encourage you to review this page periodically. Continued use of the 48 park platform after a revised policy has been published constitutes your acceptance of the updated terms. If you have concerns about any update, you may contact support or close your account.

12Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or have concerns about how your personal information is being handled, you can reach the 48 park support team at the address below. For general platform questions, the FAQ page covers common topics.